Hi! My name is James Acklin. I’m a Pittsburgh-based visual and UX designer with a healthy balance of design and code. I enjoy working with smart people who share my affinity for empathetic and thoughtful user-centered design.
I work at Rhiza, a web-based SaaS software company that lets users construct compelling visual sales stories from complex marketing and transactional datasets.
I primarily work with a user-focused team of front-end designers and customer success advocates to research, sketch, prototype, and usability-test all customer-facing features and system components. I coordinate with sales and product-owners to conduct high-level human-centered design activities to discover user needs. I manage the design backlog and iterate with developers to construct scalable and flexible MVPs in an aggressively agile environment.
- With our design team, I develop personas, wireframes, click-through prototypes, and usability-testing protocols.
- With our CTO, I research and develop prototypes for high-concept, future-oriented projects including targeted microsites and natural-language conversational UIs.
Have experience leading human-centered design exercises:
Persona development, contextual inquiry, expert and user interviews, round-robin charette, usability testing, experience diagramming, storyboarding, prototyping, schematic diagramming
Expert or advanced proficiency in:
Sketch, InVision, Framer Studio, Balsamiq Mockups, Adobe Creative Suite, Angular.js